Current subprocessors
| Provider | Role | Data it may process |
|---|---|---|
| Meta Platforms (WhatsApp Business Platform) | WhatsApp message delivery and business messaging APIs | WhatsApp messages, phone numbers, delivery metadata |
| OpenAI | Generating AI receptionist replies | Conversation text needed to answer, salon knowledge (services, hours, FAQs) |
| Vercel | Application hosting | All application traffic in transit |
| Neon | Postgres database hosting | Salon, customer, booking and conversation records at rest |
| Resend | Transactional email | Email addresses and message contents of emails we send you |
| cron-job.org | Scheduled triggers (reminders, digests) | No customer data — it only calls our endpoints on a schedule |
Payments
Billing is manual during the beta — there is no checkout and no card collection, so no payment processor currently handles your data. If we add one, it will be listed here first.
Questions
We designed Saponly with privacy and control in mind. For formal compliance requirements or questions about any provider on this list, contact us.