Your salon's WhatsApp, answered while you work
Saponly answers service and price questions in English and Arabic, collects booking requests, and brings in your team when the answer isn't in your data. You approve every booking. We handle setup.
Opens WhatsApp and messages Aura Beauty Lounge, our demonstration salon — no Saponly account, nothing to install. Try: “How much is a keratin treatment?”
جرّبه بالعربية — see it answer an Arabic customerWorks with the WhatsApp number you already use — your number and your website stay exactly as they are, and your old chats stay where Meta's official Coexistence is available for your number.
30 days free, no card — the clock starts when your live WhatsApp test passes. Then $149/month, or $99/month for the first 10 founding salons. WhatsApp's own message charges are billed to you by Meta, separately.
Hi! How much is keratin treatment?
Keratin at Dubai Luxe runs AED 600–1,200 by hair length, ~3 hrs. Want me to find a slot? 🙂
Yes, Friday afternoon if possible.
Friday 2:00 PM with Sara is open. Send a request to confirm?
Yes please.
Booking request received ✨ The salon will confirm shortly.
- Official Meta WhatsApp API
- You approve every booking
- No markup on WhatsApp
- Prices come from your data
- Cancel anytime
- Halal-safe, family-friendly
We don't fake testimonials. Real salon stories will appear here as our first beta salons go live.
Watch it answer at 11:47 PM
One customer, one late-night question, one booking request waiting for you in the morning. No sound needed.
A customer messages Dubai Luxe Salon at 11:47 PM asking the price of a keratin treatment. Saponly replies with the salon's own price range and duration, checks Friday afternoon with Sara, and opens a booking request. In the morning the owner taps Approve on their dashboard.
You're losing customers in your own inbox
WhatsApp inbox is full
How many times a day does your team retype the same price, the same opening hours, the same "any slots tomorrow?"
You lose bookings to slow replies
And when nobody answers for hours, does that customer wait — or open the next salon's chat?
No-shows still happen
Manual reminders are easy to forget. Each no-show is real money lost.
Your existing tools don't speak WhatsApp
Booking apps want customers to install something. Customers won't.
Customers message at night. A salon that answers by hand replies in the morning.
In July 2026 we tried 50 UAE salon websites; 42 could actually be read (8 were broken or blocked us). Of those 42, not one showed an AI receptionist, most hide their prices, and WhatsApp is the main contact channel — so a question sent after closing waits until someone picks up the phone. Every figure below uses n=42.
0 / 42
readable salon websites showed any AI receptionist
83%
of the 42 point customers to WhatsApp to book or ask
67%
of the 42 hide prices — so every price question lands on WhatsApp
Without Saponly
The next morning — hours after the customer asked
With Saponly
2:48 AM — answered while the salon slept
Method, July 2026: we attempted 50 UAE salon websites and could read 42; 8 were broken, JS-only or blocked us, and we do NOT guess what those 8 contained. All percentages use n=42. We checked only what a visitor can see on the public site: a visible AI receptionist, displayed prices, and WhatsApp as a contact route. We did not mystery-shop, and we publish no response-time measurement. Ask us and we'll show you the raw rows. It is a small check of public websites, not a survey of what salons want or would pay for. The chat below is an illustration of how Saponly works, not a real customer conversation.
An AI receptionist that actually understands salons
It knows your services, prices, staff and hours — so it answers the questions your team answers all day, and turns the ones that end in a booking into a request waiting for you.
Knows your salon
Uses your services, prices, staff and hours to prepare replies — and asks you when the answer isn't in your data.
Lives on WhatsApp
No new app. Customers message you on the same number — and Saponly answers without waiting for you to be free.
Captures bookings
Asks for the missing details and lands a clean booking request in your dashboard — offering real slots when it runs your calendar, or taking a preferred time when you keep your own.
You stay in control
Every booking waits for your approval. Saponly never confirms behind your back.
Your part takes an afternoon
That is your whole side of it: one WhatsApp chat and a photo of your price list. Going live then waits on Meta verifying your number and reviewing your reminder templates — typically 2–5 days, and we do that part.
- 1STEP 01
Connect your WhatsApp
We help you set up the WhatsApp Cloud API on your salon number. No tech needed.
- 2STEP 02
Add your salon
Services, prices, staff, hours, FAQs — once. Saponly learns from this.
- 3STEP 03
Saponly answers customers
Inbound messages are answered automatically, without waiting for someone to be free.
- 4STEP 04
You approve bookings
Every request lands in your dashboard — approve, reject, or reschedule.
- 5STEP 05
Reminders for bookings you approve
We file your reminder templates with Meta as part of setup — Meta usually reviews them within a day. Once Meta approves those templates, 24-hour and 2-hour reminders go out for bookings you've confirmed, so you stop chasing by hand.
Your customer never leaves WhatsApp.
No app to install, no link to tap, no login. The conversation happens where your customer already is.
- Replies in your salon's voice, in English or Arabic.
- Quotes prices and durations from your own service list — and says it will check rather than guessing.
- Offers real times when Saponly runs your calendar; takes the customer's preferred time when you keep your own.
Hi! How much is keratin treatment?
Hello! Keratin treatment at Dubai Luxe Salon ranges from AED 600 to AED 1,200, depending on hair length. It usually takes about 3 hours. Would you like me to find you a slot? 🙂
Yes, this Friday afternoon if possible.
Friday 2:00 PM with Sara is open. Shall I send a request to the salon to confirm?
Yes please.
Booking request sent to the salon. The team will confirm with you shortly. ✨
Message our live demo salon — right now.
Aura Beauty Lounge is a demonstration salon — not a customer — running the real Saponly AI on a real WhatsApp number. Ask prices in English or Arabic, request a booking, try to confuse it. What answers you is exactly what your customers would get.
- No signup, no install — it's just WhatsApp
- Ask in English or Arabic — عربي
- A real AI on a real number, not a video
Opens WhatsApp — no signup, no install. It will even answer honestly if you ask "is this real?"
Aura Beauty Lounge
online — real AI, real number, demo salon
Everything you need. Nothing you don't.
Salon-aware AI
Answers from your services, prices, employees and hours — and hands off to you when it isn't sure.
Booking requests
Captures complete booking requests on WhatsApp and waits for your approval.
Reminders — we handle the Meta paperwork
24h and 2h WhatsApp reminders on bookings you approve, live once Meta approves your message templates. Delivery status is visible per reminder. We're a Meta Tech Provider: we submit those templates for your number during setup, and Meta usually reviews them within a day.
Owner approval gate
Saponly never confirms a booking without you. You stay in control.
Mini salon page
A clean, mobile-first page at saponly.com/s/your-salon. No website needed.
English + Arabic at launch
RTL-ready. Replies in English and Arabic, in your salon's voice.
Understands voice notes
Your customer records a voice note in Arabic or English — it listens, understands, and answers. Anything it can't make out is handed to you with the original attached.
Reads the photos customers send
A hair colour, a style screenshot, a picture of a product. It looks at what was sent instead of asking them to describe it in words.
Tells you what it couldn't answer
Every question it had to hand over is collected in one place, so you can answer it once and the AI knows it from then on. It gets better the more you use it.
One simple price
One plan, one price, no confusing tiers. Your first paid month is money-back.
Human handoff
When the AI is unsure, it pings you and gets out of the way.
You don't set anything up. We do.
Nothing to install and nothing to configure. You answer a few questions on WhatsApp and send a photo of your price list; we show you the finished receptionist before it talks to a single customer.
You
Answer a few questions on WhatsApp.
We
We ask about your salon, your hours and your team — in a normal WhatsApp chat, in English or Arabic. No forms, no call required.
You
Send a photo of your price list.
We
We turn it into your services, prices and durations, and send them back for you to check. Wrong price? Tell us and we fix it.
You
Approve, and keep working.
We
We walk you through connecting your WhatsApp number (Meta's login is yours to complete, about five minutes), file the message templates with Meta, and switch the receptionist on. You keep your number and your website, and your chats too where Meta allows Coexistence for your number.
Where we are — and how fast we answer
Saponly is a small, founder-led team based in Bangladesh, building for salons in the Gulf. Our WhatsApp numbers start with +880 for that reason, and we'd rather you hear it from us than notice it later. What we commit to: you message a real person, not a bot or a ticket queue, and you get a reply the same working day — in English or Arabic. Try it before you sign up for anything.
30 days free. No Saponly card. Cancel anytime.
Switch nothing. Keep everything.
Saponly is a layer on top of what you already run — not a replacement. Guided WhatsApp setup; your website, booking system and daily routine stay as they are.
Your number stays
We connect the WhatsApp number you already use through Meta's official flows. We confirm eligibility during guided setup — where WhatsApp Coexistence is available for your number, old chats stay and WhatsApp keeps working on your phone.
Your website & booking software stay
Keep Fresha, Zenoti, or any calendar you love — they run the diary. Saponly answers the WhatsApp questions that come before every booking and collects booking requests with the customer's preferred time; you confirm each one against your own calendar.
Your prices stay private
Don't want prices public on your website? Keep them off. The AI quotes your real menu one-to-one in chat — you stay in control of what's said.
Your data stays yours
Download your customers and bookings as spreadsheets, or the whole record as one file, any time. No lock-in. Cancel anytime.
The receptionist doesn't live on your phone.
Saponly connects to WhatsApp through Meta's official Cloud API, so the work happens on our servers. Your handset being off, updating, or misbehaving is not what decides whether your customer gets an answer.
Replies are sent from the server
The customer's message arrives at Meta, our queue picks it up, and the reply goes back out — none of that runs on your handset. Your phone can be off, flat, or mid-update.
Your records aren't a chat history
Customers, bookings, notes and visit history are rows in your dashboard, not messages on one device — so they survive a lost, broken or replaced phone.
Take over from any browser
When you want to answer someone yourself, open the dashboard and type. The AI goes quiet for that chat. You do not need the app on your phone to be working.
What we can't do
If Meta restricts your WhatsApp number, nothing can be sent from it until Meta lifts that — it is their decision about your account, and we cannot appeal it for you. What Saponly does is tell you the moment it happens instead of you hearing it from a customer, and keep your booking page taking bookings, because that page never touches WhatsApp.
An AI receptionist that respects your values
Your receptionist is who greets your customers first. Saponly is built so it reflects your salon's values — honestly, and on by default.
Values-first, not bolted on
Saponly is built from the ground up for family-friendly, values-respecting salons — not generic e-commerce defaults with a filter added on later.
Prohibited services blocked automatically
Adult, escort, and other off-limits services are screened the moment you add them — rejected before they can ever be published, answered, or booked.
Checked on the way in — and on the way out
A request for something off-limits is blocked before the AI ever sees it. And every reply the AI writes is screened again before it is sent — if it doesn't pass, it isn't delivered, and the conversation is handed to you instead.
A modest, respectful tone
Replies stay polite and family-appropriate — a natural fit for women-only and family salons, where how you speak to customers matters.
You can audit every word
Every AI reply is saved in your dashboard, so you can see exactly what was said to each customer. Full transparency, always.
Our income is halal too
One flat monthly fee — never a percentage of your bookings, never interest, never a cut of your customers' money. If our earnings depended on your sales volume, we'd end up building for our revenue instead of your salon.
We're honest about the limits: Saponly is a strong, enforced, transparent process that you control — not a religious “certificate,” and we will never claim to be one. Scholars decide what is permissible; our job is to enforce it in software and leave you the audit trail. We'd rather earn your trust with a system you can inspect than a badge we can't back up.
Read our full values policyHow we make money — and how we don't
When a tool earns from your bookings or your customers' data, its interests quietly compete with yours. Saponly earns one way only — so we win only when you do.
Our entire business model
One flat monthly subscription. That's it. No setup cut, no per-booking fee, no percentage of your sales.
Never a cut of your bookings
You keep 100% of what your customers pay you. We never take a commission on your revenue.
No interest, no riba
A flat fee for a service you use — not a loan, not interest, not a percentage. A halal billing model by design.
Never sell your data
Your customers' numbers and chats are yours. We don't sell them, rent them, or use them to train public AI.
Never run ads on your customers
No ads, and no promotions for other businesses sliding into your conversations. Your chat stays your chat.
Never list you beside rivals
Saponly is not a marketplace. We never show your customer another salon — your customers stay yours.
Never lock you in
No contracts, no exit fees. Cancel anytime and take your data with you.
Marketplaces and “free” tools earn from your bookings, your customers' card payments, or their data — a model that quietly pulls against you. Ours is simple and aligned: a flat fee for a service, the same halal model we'd want if we ran the salon ourselves.
Saponly is a layer, not a replacement
Salon software moves fast, and a feature-by-feature table against named products goes stale the week you publish it. So here is the honest shape of the market instead — including what the alternatives do better than us.
A full salon operating system
the category Fresha, Booksy and Zenoti sit in
Running the whole business: the chair calendar, payments, staff, reporting, and in some cases a marketplace that brings you new clients.
- Far deeper than us at the diary, payments and reporting. If you need one system to RUN the salon, buy that — not us. Several now ship their own AI and WhatsApp features as well; check their current plans yourself, because we do not track them for you.
- If you already pay for one, check whether its own AI or WhatsApp add-on covers the questions that come before a booking — some sell that as a separate paid add-on.
A general WhatsApp automation platform
the category Wati and similar tools sit in
Any business that wants WhatsApp flows, broadcasts and agents — not salons specifically.
- Flexible and powerful, and built for teams that want to design their own flows across many use cases.
- It does not know YOUR services, prices, staff or hours unless you build and maintain all of that yourself.
Manual WhatsApp
what most salons actually do today
Answering every message yourself, on your own phone.
- It is free, and nobody can misrepresent your salon but you.
- It costs your evenings — and a message at 2am waits until morning.
Saponly
the front-desk layer
One narrow job: answering the repetitive WhatsApp questions from your own salon data, and collecting booking requests that YOU approve.
- Salon-deep, halal-first, one flat fee with no commission — and it never confirms a booking on its own.
- We do not take payments or sync with Fresha or Zenoti. Saponly can keep a simple booking diary for you, or leave your diary where it is and collect each customer's preferred time for you to confirm.
We deliberately do not publish a feature-by-feature table against named products. Their features change, and a stale table is a false claim. Compare their current plans yourself — and if a full salon operating system is what you actually need, buy that instead of us.
One plan. One price. 30 days free.
Free setup, 30 days free, and your first paid month is money-back guaranteed. You only pay if Saponly is saving you time.
The same job, three ways
One job, priced three ways: answering WhatsApp enquiries, quoting the right price, and capturing the booking. That is the slice Saponly covers — not the rest of a receptionist's day.
| Option | Setup | Every month | First year |
|---|---|---|---|
A Dubai chatbot agency A custom bilingual WhatsApp bot, built and billed by an agency. | AED 6,500≈ $1,770 | AED 2,500≈ $681 | AED 36,500 |
Hiring a receptionist Does far more than WhatsApp — greets walk-ins, answers the phone, takes payment. On the messages, though: one person, one shift, off at closing time and on their day off. | Free | AED 2,000 – AED 3,500≈ $545 – $953 | AED 24,000 – AED 42,000 |
Saponly Set up by us, answering WhatsApp enquiries in English and Arabic, day or night. It does not do the rest of a front desk. | Free | AED 364≈ $99 | AED 4,368 |
About AED 32,132 less in the first year than our estimate of the agency route — an estimate, not a quote.
Agency and receptionist figures are our own estimate of typical Dubai prices, checked in 2026-07 — not a published survey: Saponly's July 2026 desk estimate of Dubai agency pricing for a bilingual WhatsApp bot (AED 5,000–15,000 setup + AED 1,500–5,000/month; AED 6,500 + AED 2,500 used as typical for an SME build). Saponly's own row is our published price.
Saponly
Regular price $149billed monthly · cancel anytime
Founding price for the first 10 salons, locked for your first 12 paid months. The regular price is $149/month. Applying doesn't hold a place — a place is confirmed when your salon goes live.
See the full founding pilot terms →
- WhatsApp AI receptionist — replies in English & Arabic
- Understands Arabic and English voice notes — your customer talks, it listens
- Sees the photos customers send — a colour, a style, a screenshot
- After-hours response — automated coverage while you sleep
- Customer memory — remembers past visits & services
- Reschedule & cancel requests — taken in the chat; nothing changes until you approve
- Auto-quotes live promotions & discounts
- 24h & 2h reminders — we file the Meta templates for you
- Tells you every question it couldn't answer, so it gets better each week
- Alerts you within seconds if Meta restricts or blocks your number
- Your own booking page — services, prices and hours on one link
- One-tap booking approval, right inside WhatsApp
- 1,000 customer conversations / month included
- 400 booking requests / month
- Up to 10 staff
- Free setup — we help you connect WhatsApp and load your menu for you
Voice notes and photos it can't make sense of are handed straight to you, with the original attached — it never guesses at what someone said.
One plan, so there is nothing to choose between. If your salon outgrows 1,000 conversations or 400 booking requests a month, message us and we will quote a bigger one.
Message our live demo salon — right now.
Aura Beauty Lounge is a demonstration salon — not a customer — running the real Saponly AI on a real WhatsApp number. Ask prices in English or Arabic, request a booking, try to confuse it. What answers you is exactly what your customers would get.
- No signup, no install — it's just WhatsApp
- Ask in English or Arabic — عربي
- A real AI on a real number, not a video
Opens WhatsApp — no signup, no install. It will even answer honestly if you ask "is this real?"
Aura Beauty Lounge
online — real AI, real number, demo salon
No markup on WhatsApp.
Meta bills you directly for WhatsApp messages, at Meta's own published rate. We take no cut and add no markup — it never passes through us.
From 1 October 2026 Meta also charges for replies inside a customer's 24-hour window, at the same per-message rate as its utility messages. Meta bills your WhatsApp Business Account separately — the amount depends on your customers' country, the message type and Meta's rate at the time.
Saponly pauses its own automation at 1,000 chat windows a month, which limits the messages we send on your behalf. Meta's own billing is separate and is not something Saponly can cap for you.
So what does that actually come to?
Meta charges per message your salon sends, at its rate for your customers' country. Pick that country below to see the arithmetic at three volumes, including your plan's full conversation allowance. It is an estimate, not a quote: Meta sets the rate and can change it each quarter.
| Customer conversations | Messages we send | Meta bills you |
|---|---|---|
| 100A quiet month | 500 | $7.85 |
| 300A busier month | 1,500 | $24 |
| 1,000Your plan's full allowance | 5,000 | $79 |
Rate used: $0.0157 per message for United Arab Emirates, from Meta's WhatsApp Business Platform pricing calculator, checked 2026-09-30. Check it yourself — it's Meta's own page, not ours. whatsappbusiness.com/products/platform-pricing/
An illustration, not a limit: it assumes 5 messages sent per conversation, which we have not measured across salons yet. Meta bills every message delivered, so longer chats and the replies you send yourself add to it.
Appointment reminders are not in this table. They go out as WhatsApp utility templates, which Meta bills per message at the same rate, and only for bookings you have already approved.
None of this passes through Saponly, so there is nothing for us to mark up. That is the difference worth checking: a platform that bills you one combined figure is one you cannot audit — you can't see which part was Meta's rate and which part was theirs. Ours you can, because it isn't our invoice.
Every plan includes your own booking page
Services, prices, team and hours on one link — saponly.com/s/your-salon. Put it in your Instagram bio and WhatsApp profile. It keeps taking bookings even if WhatsApp is having a bad day, because it never touches WhatsApp.
See a real one →More than one branch?
Each extra branch gets its own WhatsApp number, its own team and its own booking page, at $99/month. Message us and we'll set it up with you.
30 days free, then your first paid month is refundable under our refund policy. No Saponly card to start — Meta still needs a payment method on your own WhatsApp account.
If it doesn't help your salon, you don't pay
First 30 days free, no Saponly card. Then if your first paid month doesn't wow you, we refund it under our refund policy. Your money is refundable — your time and setup effort are not, so we keep setup short.
Month 1 — free
Use Saponly free for a full month. No credit card to start.
Month 2 — money-back
Not impressed in your first paid month? Message us for a full refund — no questions asked.
No lock-in
No contracts. Cancel anytime and keep access until your period ends.
Your price, locked
Founding-salon pricing is locked for 12 months, even as we add features.
Your data is yours
Export or delete your salon's data anytime. We never sell your data — ever.
Questions salon owners ask us
Will I lose my WhatsApp number or my old chats?+
We check your number's eligibility during guided setup. Where Meta's official Coexistence flow is available, you keep your number and your old chats, and WhatsApp keeps working on your phone. We confirm what applies to your number before anything changes.
Does it replace my website or Fresha/Zenoti?+
No — keep them. Your booking software runs the calendar; Saponly answers the WhatsApp questions that come before every booking (prices, services, directions) and collects booking requests for you to confirm. When your diary lives elsewhere, Saponly never promises a time is free — your team confirms every request.
Can I leave and take my data with me?+
Yes, any time. One click downloads everything — services, customers, bookings, hours — as a single file. No lock-in, and you can cancel whenever you want.
I already send my own promotions — what does Saponly add?+
Keep sending them. Saponly even drafts a ready-to-send promo message from your current offer. The real win: every promo blast creates replies — "how much?", "any slots?" — often late at night. Saponly answers each one, day or night, so the customers your promo brings in actually book instead of going cold.
Does Saponly auto-confirm bookings?+
No. Saponly never confirms a booking on its own in V1. Everything a customer requests on WhatsApp arrives in your dashboard as a request.
Can I approve bookings first?+
Yes — that's the default and only behaviour. Every request waits for you to approve, reschedule, or decline before the customer is confirmed.
Does it work with WhatsApp?+
Yes. We check your salon's WhatsApp number for eligibility during guided setup, then confirm the supported connection options before making changes. Saponly uses the official Meta WhatsApp Cloud API.
My customers send voice notes. Can it handle those?+
Yes — in Arabic and in English. The voice note is transcribed and answered like any other message, so a customer who prefers to talk gets the same reply as one who types. If the audio is unclear, it doesn't guess: the voice note is handed to you with the original attached. It also looks at photos customers send — a colour, a style screenshot — instead of asking them to describe it in words.
Do you support Instagram DMs?+
Not yet — WhatsApp only for now, and that is deliberate rather than an oversight. WhatsApp is where the booking questions actually land for the salons we work with, and we would rather do one channel properly than two badly. Instagram DMs are on the roadmap; we don't put a date on things we haven't built.
Can it speak multiple languages?+
Yes. English and Arabic, with right-to-left rendering on the mini page. It replies in your salon's voice.
How much does it cost?+
US$99/month for the first 10 eligible Gulf founding salons, locked for the first 12 paid months. The standard plan is US$149/month. Guided setup is included. The 30 trial days start after a successful live test on your salon's own eligible WhatsApp number. Meta messaging charges are separate and may apply during the trial.
Will I receive a separate Meta or WhatsApp bill?+
Yes — from Meta, not from us. Meta messaging charges are separate from the Saponly subscription and may apply during the trial. The amount depends on Meta's current rates, message category and recipient country. We confirm the supported billing setup during guided setup.
Is it for small salons?+
Yes — small salons are exactly who we built Saponly for. Hair, nails, makeup, facial, and beauty studios across the Gulf. It's not a complicated salon ERP.
Will the AI invent prices or slots?+
It is built not to: Saponly answers strictly from the data you give it — services, prices, hours, employees, FAQs — and when it doesn't know something it says so and hands the chat to you. No AI is flawless, which is why you approve every booking yourself and can read every message it sent.
What about no-shows?+
Approved bookings can get 24-hour and 2-hour WhatsApp reminders — subject to WhatsApp template approval for your number — which helps cut no-shows. They go out when your WhatsApp is connected, your plan's included usage isn't used up, and (outside WhatsApp's 24-hour window) your reminder templates are approved by Meta. You always see the delivery status — and any failure — in the dashboard.
Is my WhatsApp number safe?+
Saponly runs through Meta's official WhatsApp Business Platform — no grey-zone automation. Where the official Coexistence flow is available for your number (we confirm during setup), you keep your number and old chats. You can disconnect anytime.
Will Meta ban my number?+
We use the official WhatsApp Business Platform — not unofficial browser automation, which is the usual cause of blocked numbers. Account quality still depends on compliant, customer-friendly messaging under Meta's policies; Saponly is built to keep you inside them.
Who is behind Saponly? Is it a real company?+
Saponly is founder-led — built and run by one developer who works only on salons, not a large support department. That is the honest picture, and it is also why you reach the person who wrote the software instead of a queue. Tap "Talk to support" to message directly.
What happens to my data if I leave?+
It stays yours. You can export or delete your salon's data whenever you want, and we never sell your data.
Can I talk to a real person before paying?+
Absolutely. Tap "Talk to support" and send us a message — no signup, no commitment. We'll answer your questions and even help you get set up.
Stop typing the same answers.
We put an AI receptionist on your WhatsApp — you don't set anything up. Free for the first 30 days. Cancel anytime.